Frequently Asked Questions
Everything you need to know about your order and our collections.
How do I know which size will fit me best?
Each product page features a detailed size guide tailored to that specific garment. We recommend measuring yourself with a flexible tape measure and comparing your results to our charts for the most accurate fit.
Is your packaging discreet?
Yes, all orders from The Kinkery are shipped in plain, unmarked mailers or boxes with a neutral return address to ensure your privacy.
What is your return policy for intimate apparel?
Due to hygiene regulations, intimate items such as bodysuits and hosiery cannot be returned once the seal is broken. Other fashion items may be returned within 30 days if they are in original condition with tags attached.
How long does shipping usually take?
Standard shipping typically takes 5-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your items sooner.
How should I care for my premium fabrics?
To maintain the longevity of your pieces, we recommend hand washing in cold water with a gentle detergent and laying flat to dry. Avoid harsh chemicals and tumble drying.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.