Returns & Exchanges

At The Kinkery, we want you to feel confident and empowered in your fashion choices, which is why we offer a 30-day window for returns on unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel and certain accessories are final sale unless a manufacturing defect is present.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all labels and protective liners are intact to qualify for a full refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or store credit within 5-7 business days.